If your live stream keeps buffering/disconnecting please ensure you have read our live stream guidelines here. If you are still experiencing problems, please ensure:

Keyframe Interval is set at 2
Resolution of 1280x720 or lower
Bitrate of 3000kbps or lower
Check your own CPU usage to ensure your PC can handle streaming
Check your internet upload speed (https://testmy.com/upload)
Please ensure you are using a Wired Connection
Below we use OBS as an example

If you require further help, please raise a support ticket including the following:

Upload Speed
OBS Log (OBS > Help > Log Files > Upload Last Log File)
Your location (USA, Europe etc)
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