Distributing chest rewards as a streamer
How do I distribute Lemon from my channel's treasure chest?
Once the treasure chest has more than 5 Lemon, the streamer can distribute chest rewards to viewers.
- Click on the Treasure Chest
- Click the Distribute Rewards button
Can I add Lemon to my channel's treasure chest?
Yes, streamers can add Lemon as they want to the treasure chest as additional incentives for viewers to engage.
- Click on the Treasure Chest
- Select the amount of Lemon you wish to add to the chest
Can I distribute my chest rewards from mobile?
Yes, creators can open the treasure chest in DLive mobile apps. However, creators can only add Lemon utilizing DLive on the web.
Is there a maximum number of Lemon for me to add to my channel’s treasure chest?
For each channel, a maximum cap of 10,000 Lemon can be added to the chest weekly. The cap will only reset every Sunday at 0:00 UTC. Upon a special request, a channel can ask to increase the weekly limit (birthdays, anniversaries, channel disconnects, etc.). Contact a team member for any treasure chest limit inquiries.
What will happen if the chest is not distributed before the channel goes offline?
- Any Lemon that was loaded into the chest will return to the channel’s wallet
- Lemon that was accumulated via engagement must be distributed by creators to their viewers within 7 days, or they will expire
What will happen if no viewers claim the chest during an opening?
- Any Lemon that was loaded into the chest will return to the channel’s wallet
- Lemon that was accumulated via engagement will return to the system
Claiming chest rewards as a viewer
How do I claim the rewards from the treasure chest?
You must be a follower to claim the chest. Once the streamer whom you are watching opens the treasure chest, you will receive a pop-up confirmation. You must claim your reward within 30 seconds of the streamer opening the chest.
- Click on the Treasure Chest
- Click the Claim Rewards button
How many times can I claim the chest reward?
There is no limit to the number of times a viewer can claim rewards. However, if a viewer is abusing the system, viewers can be banned from collecting rewards from every channel on DLive.
Will I get a reward every time a creator opens the chest?
No, the allocation of rewards is based on chance. Higher engagement does increase your chances of receiving a reward. Rewards are not guaranteed. Users who are muted will not be eligible for any reward.
